Physicians DataTrust is committed to our clients. Each client has a dedicated Provider Relations Specialist, who acts as a physician advocate for contracting, reimbursement, and health plan communications. Additionally, we utilize the progressive computer software program Data Tug. This software program allows us to check eligibility on a daily basis and validate all health plan capitation payments. Not only do we provide support and communication through a dedicated provider relations staff, but we also offer unmatched member services and competitive marketing outreach.
Exceptional member service sets Physicians DataTrust apart from all other MSOs. Our dedicated customer service line, manned by multilingual representatives, handles any and all member questions, comments, and concerns. Members deserve a friendly and helpful contact to help navigate them through the complex HMO world. We make it our priority to create a positive and caring community image for our clients. Each client will be assigned a committed Marketing Specialist who will design a customized marketing plan that includes open enrollment events, community-based outreach, seminars, marketing materials and collateral and other activities that serve to promote and grow each PCP’s practice. We also contract with a website production company to optimize your web presence. Your Marketing Specialist will work with the Health Plans, hospitals, and local senior and community centers to ensure that every avenue for growth and retention is available to you. We are confident in the services our clients provide and proud to partner in their growth.