Director of Operations
Ms. Heather Rotan has been with Physicians DataTrust since 2010. After working in claims, provider relations, and clinical initiatives, Ms. Rotan now serves as the Director of Operations overseeing the daily management services for Physicians DataTrust including claims, quality assurance, risk adjustment, and quality programs.
Early in her career, Ms. Rotan explored interior design attaining an AA degree from the Fashion Institute of Design and Merchandising in 2006. After serving as an associate designer, she brought her innate organizational, project management, and interpersonal skills to Physicians DataTrust. She quickly applied these skills to her experience managing clinical initiatives, claims, provider relations, and network growth, development, and education.
As the Director of Operations, Ms. Rotan is responsible for streamlining data entry, claims adjudication and customer service. She oversees quality assurance and ensures the IPA RAF scores generate maximum reimbursement. Ms. Rotan has a focus on preventive services, maintenance of chronic conditions, and efficient patient care.